Trials with no errors allowed
Clinical research documentation in many languages for a large clinical research organization
Challenge
One of espell’s customers is a large clinical research organization (CRO), for which we translate a range of documents into 45 languages: informed consent forms, hospital contracts, trial protocols and questionnaires, CTA application documentation. Some of these documents concern the trial phase of clinical research, like the translation of feedback from patients and hospitals. For documents like these, CROs must have complete accuracy in translation.
Solution
We ensure maximum accuracy by using back-translation by an independent team or through third-party certification. Once the translation is ready, we ask the second team to translate it back into the original language or to certify accuracy and completeness.
"Our customer is one of the top streaming content providers, with tens of millions of subscribers worldwide. When launching their services for 10+ new markets, they needed a multilingual communications partner to design a localization process from scratch that would cover diverse needs across different platforms. The espell team helped in setting up an integrated and automated authoring, content management and translation management environment, while also building a selected team of linguists to provide a seamless copywriting and localization service."
Márta Snopek
lead project manager
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For more information or to request a quote, please use this form or contact us at hello@espell.com
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