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Service description
The espell method? Automate where possible. Resolve issues with competent project management. Put experts in the loop where human talent is needed. Integrate with your tools. Reduce the workload on your side. That’s how we deliver results.
We work with you to agree on service levels that address quality, security, and confidentiality concerns. Well-managed processes support the pace of your business with precisely timed deliveries. And when the unexpected happens, you can count on a dedicated PM to step in and fix things. And to walk that extra mile, too.
Why choose espell?
Complexity in business translations comes from volume and variability. We at espell are process people, experienced in building massively scalable solutions while handling ad-hoc needs.
A well-defined service package addresses quality and security concerns, ensures transparent pricing and turnaround times, and defines a priority lane for urgent requests. Let’s negotiate.
espell can evolve from provider to partnership. This happened with many of our key accounts. Thinking together, taking the initiative in proposing solutions, working as an extended team.
Our pricing is always custom-tailored to your needs.
"As a localization partner for clients in the field of PR and advertising, it is very important to be flexible, creative, open and proactive, while serving the client's needs in all aspects and tailoring new strategies, workflows and pricing structures to the actual needs. When our client asked for a complex technical and localization solution different from previous tasks, based on regular and close consultations with the client, we worked out an effective technical workflow and at the same time an attractive pricing structure that would allow us to offer an efficient solution for handling new file formats and high volumes, as well as to introduce new language combinations, according to the criteria specified. Keeping in mind the aspects of our long-term cooperation, our goal was not only to offer an effective solution to the client's needs in the actual project, but also to be applicable in the long term when similar tasks arise."
Ágnes Kovács
client services manager