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Service description
The espell method? Automate where possible. Resolve issues with competent project management. Put experts in the loop where human talent is needed. Integrate with your tools. Reduce the workload on your side. That’s how we deliver results.
We work with you to agree on service levels that address quality, security, and confidentiality concerns. Well-managed processes support the pace of your business with precisely timed deliveries. And when the unexpected happens, you can count on a dedicated PM to step in and fix things. And to walk that extra mile, too.
Why choose espell?
Complexity in business translations comes from volume and variability. We at espell are process people, experienced in building massively scalable solutions while handling ad-hoc needs.
A well-defined service package addresses quality and security concerns, ensures transparent pricing and turnaround times, and defines a priority lane for urgent requests. Let’s negotiate.
espell can evolve from provider to partnership. This happened with many of our key accounts. Thinking together, taking the initiative in proposing solutions, working as an extended team.
Our pricing is always custom-tailored to your needs.
"Sharing clients’ feedback with the linguists is always challenging, as each case is different, but serves the same purpose: providing the client with a service they are happy with. The feedback process often results in several rounds, it requires a bunch of soft skills and empathy. If I am to do a good job, the linguists should understand and incorporate the client’s requirements and align them with the linguistic aspects. I always aim at turning feedback into knowledge and support that nurtures our educated, motivated, and dedicated linguists who stay with espell on the long run."

Beáta Bíró-Nink
business partner manager