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Quality frameworks
Is there a common denominator for content quality? Frameworks for evaluating both human and machine translation are available to support benchmarking.
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Service description
You want to know what you are paying for. Rate your vendors. Select the best MT engine or translation workflow for your content and target languages. Define the scope of post-editing. Monitor quality against agreed service levels.
Various techniques are available for MT quality estimation, ranging from automated methods to manual linguistic QA, though their results aren’t always comparable. A quality framework based on error typology helps to reduce subjectivity and eliminate bias in evaluations. The resulting scores can be combined with edit distance and time for comparable aggregate metrics.
Why choose espell?
1
espell uses a comprehensive framework adapted to different use cases. Error categories remain consistent, but their assigned weights reflect specific criteria for any given content type.
2
Our experience with assessing and improving the quality of transcreated content is distilled into a QA matrix. This addresses aspects like creative adaptation, tone of voice, fluency, culture, etc.
3
For MT post-editing, different service levels are defined based on the standard error categories. This helps to scope and limit the MT PE effort to the key quality criteria.
pricing
Our pricing is always custom-tailored to your needs.
We apply industry best practices to provide transparent and adaptable metrics and pricing.
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"Sharing clients’ feedback with the linguists is always challenging, as each case is different, but serves the same purpose: providing the client with a service they are happy with. The feedback process often results in several rounds, it requires a bunch of soft skills and empathy. If I am to do a good job, the linguists should understand and incorporate the client’s requirements and align them with the linguistic aspects. I always aim at turning feedback into knowledge and support that nurtures our educated, motivated, and dedicated linguists who stay with espell on the long run."
Beáta Bíró-Nink
business partner manager
newsroom
Customer Stories
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