Trials with no errors allowed

Clinical research documentation in many languages for a large clinical research organization

Challenge

One of espell’s customers is a large clinical research organization (CRO), for which we translate a range of documents into 45 languages: informed consent forms, hospital contracts, trial protocols and questionnaires, CTA application documentation. Some of these documents concern the trial phase of clinical research, like the translation of feedback from patients and hospitals. For documents like these, CROs must have complete accuracy in translation.

Solution

We ensure maximum accuracy by using back-translation by an independent team or through third-party certification. Once the translation is ready, we ask the second team to translate it back into the original language or to certify accuracy and completeness.

"As a localization partner for clients in the field of PR and advertising, it is very important to be flexible, creative, open and proactive, while serving the client's needs in all aspects and tailoring new strategies, workflows and pricing structures to the actual needs. When our client asked for a complex technical and localization solution different from previous tasks, based on regular and close consultations with the client, we worked out an effective technical workflow and at the same time an attractive pricing structure that would allow us to offer an efficient solution for handling new file formats and high volumes, as well as to introduce new language combinations, according to the criteria specified. Keeping in mind the aspects of our long-term cooperation, our goal was not only to offer an effective solution to the client's needs in the actual project, but also to be applicable in the long term when similar tasks arise."

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‍Ágnes Kovács
client services manager

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Banking, capital markets, insurance. Accounting, financial reporting, investor relations. espell chooses the right subject-matter experts to translate your content for maximum return.

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Legalese is a formidable language. It takes years of study and practice to become a legal translator. espell relies on highly trained lawyer-linguists, supplemented by additional specializations as required. Frequently encountered document types include: Contracts & Service Agreements, Terms & Conditions, corporate policies, GDPR, Data Privacy, License Agreements, Non-Disclosure Agreements. While these may have quite a standard structure, in-country expertise is required to adapt them to the local regulatory environment.

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Software

Sim-ship. Multiple platforms and languages. Increasingly smaller and more urgent deltas. This calls for a flexible localization vendor tied into a highly automated process and ready to handle exceptions.

To ensure adequate protection for your intellectual property and all confidential information throughout the translation process, espell is prepared to sign a non-disclosure agreement that will extend to its participating subcontractors as well. This NDA stipulates that espell will enforce non-disclosure obligations for its subcontractors that are at least as stringent as those agreed upon with you. We can also provide you a standard, brief version of the NDA. Any content, data, information, design, or image located on this website is the sole property of espell translation & localization Ltd. or the respective owners. They may not be used in any form, either in full or in part without the prior written consent of espell. espell regulates the processing of personal data throughout its business processes by fully GDPR- compliant agreements, procedures, and related notices. These cover espell’s customers, suppliers, and any other intermediaries and parties contacting espell for business purposes. For further information please contact us at dataprotection@espell.com

espell Ltd.
24. Varosligeti fasor, H-1068 Budapest, Hungary
Company registration number.:
01 10 047514
VAT: HU24100018
e-mail: finance@espell.com